AVON Reviews
Based on 24 customer reviews and online research, avon.com has a consumer rating of 1.9 out of 5 stars, indicating that most customers are not satisfied with AVON.
5 Stars(4)
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3 Stars(1)
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2 Stars(4)
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1 Star(15)
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How would you rate AVON?
Top Reviews
After 14 years of selling, I am so extremely disappointed in Avon right now. All this new c r a p at triple the prices. Im losing customers like crazy. All their favorite items are disappearing and I have nothing to replace them with that they can or want to afford. Seriously Avon, what are you thinking?!?
Avon has become too pricey for most. Ever since it was sold out to the Korean company it has changed and not for the better. Most people who have used Avon for decades haven't done so because we want to pay $60 for a 1 oz jar of face cream. I'm a rep and no one wants to buy from me anymore. I can get the same quality drug store creams for half the price.
Customer Reviews (24)
Have been using anew ultimate eye cream for years, made eyes soft and got rid of fine lines. I thought this was the best eye cream on the market for money. It’s been changed now, and I have to say it’s rubbish! Doesn’t do anything at all, complete waste of money. Why change a good thing. Will have to look for another brand.
I have a negative and positive perspective on Avon right now. I love my Rep Carrie Hofmann and usually order from her but this time decided to order online. I ordered $40 worth of product and read a special that with $40 purchase I could get $10 ABox. It did not adjust in the cart so I asked my rep if it would adjust at checkout. She said it should but it didn't. She offered to call or buy back the product when it arrived. I didn't want her to do that. Avon itself should stand behind their customers. I immediately called Avon customer support after that. The lady told me she couldn't do anything about it but to call when the order came in and they would instruct me on how to do a refund. $10 for that box of samples is fine. $40 is not and I didn't want it if that were the case. She told me it was two different campaigns and that's why they wouldn't adjust it. How in the heck would I know there is a campaign difference? To me, a list of products you have to offer is just that. This is the negative.
The positive is I recieved my order very quickly and immediately called for return instructions. My customer service rep was Helber. He apologized for first experience with customer service and immediately, without a word from me, offered for me to keep the product and refund me the difference. That is what I expected from the first call. I felt like I was just blown off. Anyway Helber was so very positive, profession and caring. He saved my faith in good customer service because it is so hard to find anymore.
Loyal AVON customer for 40 years. I'm done as of today. Skyrocketing price increases, discontinued brands and items from Korea. The new, woke, millennial, global AVON is a joke. They don't care about loyalty or the customer base that built them and have become just another bunch of corporate hacks.
Why do deals if you can't supply all items in it? Not just that but reps are still Invoiced for the whole deal how to you ask friends to pay for things Avon hadn't sent surly if you haven't got all the items in a deal you don't send any.... Very disappointed
I’m a rep and always paid for my orders through PayPal. My last order, Avon started with emails telling me I owed, so After a number of emails back to them stating specifics of my order and payment, they continued to tell me I owed them. I finally went to PayPal and got a receipt for my payment but Avon still sent me notices. After trying multiple times to call them, I decided one day I was going to stay on hold no matter what. Guess what—2 hours later I finally got ahold of a real person who told me yes, they show my payment and my balance is zero. So I recorded this in case they come at me again. Seriously, what in the world are they doing with their accounts?! This—along with their weird new pricepoints and discontinued good products caused me to take a giant step back and due to. It even trusting them with my payments any longer, I quit. Of course there’s no way to even tell them that as you can’t get ahold of a gone, but oh well, looks liked their reps are dropping like flies
I'm a Avon Representative and I just recently ordered a few products for myself was a little disappointed though I thought Avon Representatives would get a discount or free shipping but we don't we still have to pay for shipping which is $8 per order unless we order $60+ & the only way to receive your commissions is to link your bank info. Very disappointed in the packaging of the orders as well, everything was just thrown in the boxes instead of being neatly packaged especially since I spent a fortune on those items, most items were smaller than I expected & the jewelry is cheaply made. My first 2 orders came very quickly got them in 2 days after ordering them but unfortunately I'm still waiting for my other 2 orders which has already been 3 days so I can't write a review on those two yet. Avon prices are somewhat high plus a high shipping cost ( 1 item for $3 plus $8 shipping cost ) that's a little ridiculous so I say buying at least $60 worth of items for free shipping is kinda worth it unless you are getting the expensive items then you will only get maybe 1-3 items for $60. But Avon should definitely give their Reps free shipping since we are the ones advertising their products and selling their products & they should definitely give their Reps different options to receive their commissions.
Just writing to let people know about my recent experience with Avon. I went to Avon.com as usual to place my order only to find that the prices are more than tripled and they no longer are offering the "outlet" portion which I am totally bummed about. I decided to use EBay to bid on products from sellers on EBay in exchange for the poor customer care on the Avon site. Also, not only is the Avon site difficult to afford, they are also virtually impossible to understand. The site is filled with products that lack in general interest and seem way overrated. Also, I recently tried becoming an Avon rep but they tried making me pay money for the free samples that they usually give the new representatives, they are no longer free! Very untrustworthy company anymore. Just a bunch of corporate sell outs looking to make a quick buck!
Excellent core products. Skin care is becoming infiltrated with new stuff all of the time. Far too many new products that essentially do same thing. Most of all the costs are WAY TOO HIGH!! $ 60 dollars before free shipping kicks in?? and that is when I use a rep who does not deliver products and/or assist in way. Hate to say this...but this may force me to switch my skincare line of 20 years.
Avon has been a family staple since the early 80s. Suddenly, this year, they discontinued some of their best products, brought in a ton of overpriced items (Over $300 for skin cream? Huh, what?) A simple bottle of Skin-So-Soft oil IS NOW $30. That used to be half the total of my entire AVON order! A set of 3 mini lipsticks is $36! There aren't any really significant discounts to be had anymore other than free shipping. It's like they suddenly think they're a luxury brand and are charging stupidly high, arbitrary prices for the same inexpensive stuff they've been selling for years. No more AVON for us!
Avon has hit and miss products. My fave product from Avon is the antiperspirant gel while my least fave is their face mask product line.
No more Avon! I always enjoyed receiving my book and making selections. Most of the products I had used are gone and now it's just overpriced crap. Who would buy this stuff now.
I have been a loyal customer for more than 30 years and have had the same Avon lady for 20. I CANNOT BELIEVE what they are doing. They have discontinued so many items that I purchase religiously and replaced them with ridiculously high priced foo foo products such as that $1200, peacock. What idiot decided that alienating Avons loyal consumer base in exchange for gaining a few customers who have the means and desire to pay the ludicrous prices that have recently hit the pages of Avons catalog. Most especially during a pandemic, when folks have less disposable income then they would typically have otherwise. Not only have you alienated the loyal customer but are also putting your Avon "Ladies" in a terrible position with far less ability to sell their products and make any money themselves. Y'all should be ashamed of yourselves.
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